YOUR PERSONAL INFORMATION
1. For the purpose of providing you with our services, we may disclose your information to our service providers. In order for you to travel overseas, it may be mandatory to disclose your information for immigration, security and anti-terrorism purposes, or any other purposes which is determined to be appropriate. Even if not mandatory, we may exercise our discretion to assist where appropriate.
2. We may collect and use your information for the purposes set out in our registration with the Information commissioner, and disclose the same to our “group companies” for business purposes. We may also disclose your information to companies who act as “data processors” on our behalf, or to our service providers operating systems or business functions on our behalf. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, re-organization/structuring/sale of our business (or our group companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, measuring and assessing customer purchasing preferences and trends, dispute resolution, credit checking and debt collection.
3. Some of your information may be considered sensitive personal data. We collect it to cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data from you on the condition that we have your positive consent. By booking with us you also agree for your insurers, their agents and medical staff to disclose relevant information (which may contain sensitive personal data) to us in circumstances where we need to act in the interest of everyone in the group you are traveling with.
If you do not agree to all set above, we cannot do business with you or accept your booking.
We may from time to time contact you with information on offers of goods and services, brochures, new products, forthcoming events or competitions. Please note that our websites will assume you to agree to e-communications when you make a booking. You will be given the opportunity on every e-communication we send you to indicate that you no longer wish to receive our direct marketing material.
If do not wish to receive such information or would like to change your preference, please refer to Your rights below.
You have the right to ask in writing by contacting us to request a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information.
You have the right to ask in writing not to receive marketing material about our products and services. If the following facilities are available, you can amend your previous preference on our website(s), using our “unsubscribe e-mail”, in literature which you subsequently return to us or by writing or calling us. Once properly notified by you, we will take steps to stop using your information in this way.
Please address your correspondence to: firstname.lastname@example.org
USE OF TOOLS/”COOKIES” AND LINKS TO OTHER WEBSITES
To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record: (1) your telephone calls; (2) customer activities using CCTV recording equipment in and around our premises; and (3) customer transactions and activities on our website. All recordings are and shall remain our sole property.
We have taken all reasonable steps to have in place appropriate security measures to protect your information.
CHANGES TO THIS POLICY
Any changes to this Policy will be either posted on our website, brochure and/or made available upon request.